Job aim

Facilitating office organisation and communication by performing administrative duties in a professional business setting.

Main tasks and responsibilities

• Providing office support including customer and employee support
• Keeping well-organised files and records of business activity
• Researching company data and archived reports
• Keeping computer databases up to date
• Interacting with clients either on the phone or in person
• Answering phones and connecting calls to the proper department
• Taking phone messages and passing them on
• Following up on business communications, billing, and ordering
• Communicating with materials suppliers and vendors
• Invoicing
• Using spreadsheets to track expenses and company spending
• Collecting and inputting company data
• Learning about the company’s mission and available products/services
• Educating clients about what products/services are available and how to purchase them
• Building relationships with clients
• Sending faxes and emails
• Preparing documents by printing, copying, and binding
• Writing and editing company correspondence
• Assisting with minor technical support
• Acting as a personal assistant to the executive team
• Scheduling appointments and events
• Ordering office stationery and other supplies
• Participating in office meetings and taking meeting minutes
• Giving feedback on office efficiency and suggesting possible improvements

Key competencies

• Self-Motivated
• Team-Oriented
• Time Management
• Attention to Detail
• Organisation
• Problem Solving
• Multi-tasking
• Strong Attention to Detail
• Strong written and verbal communication